Refund Policy

TattoosAI is proudly operated by BLUELIGHT LIMITED and trusted by over 5,000 satisfied customers for unique and inspiring tattoo designs. Due to the high operating costs of our service, we do not generally offer refunds. However, in some cases, refunds may be provided if specific eligibility criteria are met.

We also offer a free 3-day trial, allowing you to explore and test the product before committing to a paid subscription. If you are not satisfied, please cancel your subscription in the billing portal before the end of your trial period to avoid any charges.

Eligibility Criteria for Refunds

To request a refund, the following conditions must be met:

Usage Limit: Your account has generated fewer than 5 designs.
Timeframe: It has been less than 5 days since your payment.
Service Usage: Refunds cannot be granted if you have already utilized the full value of the service (more than 1 design downloaded).
Terms Violation: Refunds will not be issued if you have violated the Terms of Service, including misuse of the platform or fraudulent activity.
Chargeback Attempts: Refund requests are invalid if you have initiated a chargeback with your payment provider instead of contacting us directly.
Service Accuracy: Refunds cannot be granted if the product or service functioned as described, but dissatisfaction stems from personal preference or buyer's remorse.

If you satisfy all the above conditions, you may proceed with your refund request.

How to Request a Refund

Send an email to [email protected] with the subject line: Refund Request.
Include your name, payment details, purchase email and a brief explanation of your request.

Our team will promptly review your request and assist you.

Refund Processing Time

Refunds typically take 3-5 business day to process after approval. The exact time for the refund to appear in your account may vary depending on your payment method.

This policy ensures clarity and fairness for all our customers. Thank you for choosing TattoosAI!